Shipment updates via text

You can receive instant alerts to your mobile device in order to stay updated throughout the entire shipping process.

Be the first to know once the package has been dropped off outside your door, or have the opportunity to take immediate action in the event that the carrier runs into a problem completing the delivery. SMS text alerts will notify you when your order's been picked up from our warehouse, another on the day the carrier expects to make the delivery, and a final notification once the package has been delivered.

Most importantly, you'll also receive a notification any time something's preventing your order from being delivered on time. If the delay is due to something you can fix, for example, a typo in your address, you'll be immediately aware and have a chance to contact the carrier before the package is sent back.

To subscribe to text alerts, navigate to  Notifications, enter your mobile number in the Text Alerts input field, and select Update

Once subscribed, you'll start receiving shipping status text alerts for all new orders unless you unsubscribe at a later date. Don't fret if you do not receive a welcome text, we only bother you when it's time to ship!

To unsubscribe from the text alerts, just reply with the word STOP to any of the text messages.

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