Damaged Packages / Missing Items
If you received a damaged part, you must notify us within seven business days of when you receive the shipment in order to file a damage claim. Beetstech won't be held responsible for damage to items that is not reported to us within this time frame.
If you receive a damaged part, keep ALL packaging with the item. Without the packaging, we can't file a claim or replace the goods. Please help us help you!
If any items are missing from a shipment, we must be notified within 48 hours of when you receive the package. Don't worry, we'll make sure to get you what you ordered.
We can only insure items to the delivery address you provide. We are not liable for damage to any shipment that is reshipped to a different address. International buyers, this includes freight forwarding companies.
To file a damaged claim, click here contact us
Under no circumstances will we assume liability for damage to your device that occurs while installing parts or using tools purchased from Beetstech.